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GUIDE 12 / 12

Frequently asked questions

Usage questions. Billing ones are on Plans and the legal ones in Privacy.

What languages does it work in?+

Echidna is designed in Spanish and answers in the language you speak to it. You can explicitly ask for another language for the answer.

Can I use the same account on my phone and my computer?+

Yes. The session is the same; in fact, your account allows several active sessions and you can view and manage them from your account.

What happens if I run out of usage (the plan cap)?+

We warn you before you reach the limit. If it happens, you can wait for the next period or upgrade to the Advanced plan; your work is never lost.

Can I share a conversation with someone?+

There are no public conversation links yet. You can download your data and share the file. This feature is on our list.

Can Echidna connect to my other services?+

Integration with external tools grows little by little and only with the ones that truly add value; when there are new connections, they are announced on Discord.

What should I do if an answer does not arrive or gets cut off?+

Use the retry button on the failed message: it resends the same text without losing the thread. If the problem continues, write to us.

Is there a desktop or mobile app to download?+

No need: Echidna works from the browser on your computer, tablet and phone. The mobile experience is cared for as much as the desktop one.

How do I request a new feature or report something strange?+

On the official Discord or by email at contacto@echidnai.com. We read everything, though we do not promise dates.