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Contact

4 CHANNELS · FORM

Write to us: it reaches our team directly.

No robots, no endless queues. The form lands in our internal channel and email reaches a person.

Your data is only used to reply to you · Privacy

01

General contact

Questions, proposals and everything else.

contacto@echidnai.com

02

Support

Problems with your account, payments or the service.

soporte@echidnai.com

03

Security

Responsible vulnerability reporting.

seguridad@echidnai.com

04

Privacy and legal matters

Exercising rights and legal affairs.

legal@echidnai.com

05

Community

The day-to-day conversation lives on Discord, and the code on GitHub.

Honest response times

  • Support: at most 2 business days (usually, the same day).
  • Security: acknowledgment within a maximum of 72 hours.
  • Refunds: review within a maximum of 2 business days.